Thank you for choosing Nuorium INC’s handmade textiles. We are committed to ensuring that your order is delivered safely and on time. Here are the details about our shipping policy:

  1. Shipping Areas
    We currently support domestic and international shipping. Destination countries and regions may vary, please review the available shipping options during checkout.
  2. Shipping Time
    Domestic Orders: Most orders will be shipped within 2-3 business days after receiving confirmation. Specific delivery time may vary depending on the postal service, usually delivered within 2-7 business days.
    International Orders: International shipping time varies depending on the destination, generally arrives within 7-21 business days. Please note that customs processing may delay delivery.
  3. Shipping Costs
    Shipping costs are based on the weight of the order, the destination, and the shipping method selected. During the checkout process, the system automatically calculates the shipping cost and displays it in the total amount.
  4. Shipping Company
    We work with the following well-known shipping companies to ensure the safe delivery of your order:
    United States Postal Service (USPS)
    FedEx
    UPS
    Depending on your purchase volume and destination, we will select the most suitable shipping company for shipment.
  5. Order Tracking
    Once your order is shipped, we will send a confirmation message via email, which includes a tracking number. You can use this tracking number to track the order status in real time through the corresponding shipping company website.
  6. Undelivered Package
    If your package is not delivered within the expected delivery time, please contact our customer support team in time and we will assist you in querying and resolving it.
  7. Address Change
    Please check the shipping address carefully when placing an order. If you need to change the address, please contact customer service as soon as possible. The specific processing depends on the order processing status.

    If you have any further questions or need assistance, please contact the Nuorium INC customer service team. We look forward to providing you with excellent service and ensuring your satisfaction!